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Privacy policy

INFORMATION ACCORDING TO THE LAW DECREE 196/2003

The Legislative Decree no. 196 of June 30, 2003 (“Rules for the safeguard of personal data”) protects individuals and others with regard to the possession and use of personal data.
In compliance with the above-mentioned law, your data will be used respecting the principles of correctness, legality and transparency, safeguarding your privacy and your rights.
Pursuant to art. 13 of Leg.Decr. no.196/2003, therefore, we communicate the following information:
The data provided by you will be used in the performance of our booking services, to respond to requests of information or availability or to newsletter services via all the Official Websites of CISAM Ernstsa.
The data will be handled by our computer system.
Your data is necessary because without it we cannot make reservations for you, reply to requests of availability, submit the newsletter or provide other information. Refusal to communicate your data will therefore make it impossible to fulfill the contract or process the request.
Your data will be communicated exclusively to the offices assigned to prepare the reservation contract or process your request. No other use will be made of your data.
The organization in charge of handling your data is:
CISAM sas
mia Monte Tagliaferro, 6
21056 Induno Olona - Varese 
Tel. +39 0332 200 216
Email info@ernsthardnesstesters.com
At any time, you may exercise your rights towards the organization in charge of handling your data, pursuant to art. 7 of Leg.Decr. 196/2003, which for your convenience we print in full here below:
Legislative Decree no.196/2003
Art. 7 – Right of access to personal data and other rights

1. The interested party has the right to obtain confirmation of the existence of personal data concerning him or her, even if not yet recorded, and their communication in an intelligible form.

2. The interested party has the right to be informed:
a) of the origin of the personal data;
b) of the purpose and manner of their use;
c) of the logic applied to handling with electronic means;
d) of the identity of the organization and person responsible for handling personal data pursuant to article 5, clause 2;
e) of the persons or categories of persons to whom the personal data may be communicated or who may come into possession of them as designated agents in the territory of the country, their management or employees.
3. The interested party has the right to obtain:
a) updates, correction or, when interested, completion of the data;
b) deletion, their transformation into anonymous form or blocking of data handled in violation of the law, including any not essential for the purpose for which they were given or subsequently used;
c) confirmation that the operations described above have been brought to the attention, also as regards their content, of those to whom the data have been communicated or given, unless compliance with this rule is found to be impossible or would necessitate the use of means clearly disproportionate to the right safeguarded.
4. The interested party may refuse, wholly or in part:
a) for legitimate reasons to allow use of personal data, even if pertinent to the purpose for which they were collected;
b) to allow the use of personal data for the purpose of distributing advertising material or direct sales or for market surveys or trade communications.
The English version of the Italian law Leg.Decr. no.196/2003 is reported here only with a descriptive purpose. For any legal aspect, the official text is the Italian one.


Policy on cookies

To help us improve your browsing experience on this website, ernsthardnesstesters.com / C.I.S.A.M. sas saves some cookies on your computer. By continuing with the navigation these cookies are implicitly accepted.
Last update: 10/06/2015.

INFORMATIONAL NOTE ON COOKIES
Pursuant to Article 13 of Legislative Decree 196/2003 (Code concerning the protection of personal data) ernsthardnesstesters.com / C.I.S.A.M. sas provides you with the following information about the cookies installed on the domain ernsthardnesstesters.com e i suoi sottodomini (di seguito “Sito”).

We consider it important to protect your privacy and explain transparently how we use your data. As indicated, this page is intended to keep you informed and let you consult our website in peace.

This ernsthardnesstesters.com / C.I.S.A.M. Cookies Policy describes different types of cookies that may be used for the Site owned by our company, which is subject to our control and from which you are accessing this Cookies Policy, which explains how to manage them. This Cookies Policy is subject to change. Any changes to this Policy will enter into force simultaneously with the publication of the same on the Site or through the same.

WHAT ARE COOKIES?
Cookies are data created on a server that are stored in text files on the hard disk of the computer and allow it to gather information about the user's navigation on the website. Cookies can be stored permanently on your computer and have a variable duration ("persistent cookies"), but they can also disappear when the user closes the browser or be of limited duration ("session cookies"). Cookies can be installed by the Site being visited ("first party cookies") or can be installed by other websites ("third-party cookies").

WHICH COOKIES DO WE USE?
The following is a list of different types of cookies that may be used for the Site. Note that, to the extent that the information collected through the cookies is personal data, the provisions of the Privacy Policy apply (http://www.ernsthardnesstesters.com/en/privacy-policy) , which is complementary to this Cookies Policy.

Technical Cookies
Cookies that are defined as technical are essential to the operation of the Site and allow you to navigate and use services and options. Without them, the Site would not be able to function well as we would like, and it might not be able to make accessible or provide certain services or options that you request.

Type of cookie Description How to manage cookies
Session Session cookies are used to maintain the application status. Set your browser to accept or reject them.
JS Control Verifies the browser’s compatibility with JS coding. Set your browser to accept or reject them.

Cookies for setting preferences.
Cookies of this type collect information about your choices and preferences and allow us to remember the language and other local settings and customize the Site accordingly.

Type of cookie Description How to manage cookies
Product search filters These cookies are used in order to register users selections and present the correct options. Set your browser to accept or reject them.

Third-party cookies: tracking of social plugins.
These cookies are used in order to classify and study registerd and non-registered users on social medias. Datas might be used for market researches and product development.

Type of cookie Description How to manage cookies
Youtube Used in order to classify and study registerd and non-registered users on Youtube. Data might be used for market researches and product development. Set your browser to accept or reject them.
Skype These cookies are used by Skype in order to track the call link. Set your browser to accept or reject them.

Third party cookies: analytical.
Statistical analysis cookies collect information on your use of the Site and allow us to improve its functioning. For example, statistical cookies tell us which pages of the Site are most visited, help us to record any difficulties encountered in the consultation, and help us to understand whether or not our advertising is effective. The information collected is useful to understand the general use modality of the site, instead of the individual user. This website uses Google Analytics, a statistical analytic service on the web provided by a third company (Google). Google installs the cookies described in the table below to help us analyse the modes of using this Site. The information generated by the cookies is transmitted from your browser to Google and stored on servers in the United States and other countries. Google will process this information for us for the purpose of evaluating your use of this Website, compiling activity reports and providing us with other services relating to activity on the Site and on the Internet. The IP address obtained by Google Analytics will not be associated with other data held by Google. You can choose to disable or block Google cookies by selecting the appropriate settings on your browser. In doing so, however, you might not be able to enjoy all the functionality of the Site. You can download and install the Google Analytics opt-out browser add-on, available at this link: http://tools.google.com/dlpage/gaoptout.

Type of cookie Description How to manage cookies
Google Analytics Google Analytics cookies collect statistical data in the aggregate in order to improve the presentation and navigation of the Site. Google integrates aggregate data with demographic data and information about personal interests, in order to get a better profile of our visitors. https://tools.google.com/dlpage/gaoptout

HOW ARE THIRD PARTY COOKIES USED ON OUR SITE??

  • Advertising
  • User Identity
  • As indicated in the table above
  • Cookies can be proprietary or from third parties, i.e. activated by ernsthardnesstesters.com / C.I.S.A.M. or its representatives (as described in the Terms of Use of the Site: http://www.ernsthardnesstesters.com/en/privacy-policy) and/or its affiliates, or by operators of other websites. This Site uses both proprietary and third party cookies.
  • The Site may contain direct links to third-party websites, where, if visited, third-party cookies could be saved on your computer or other device. Since we do not control any of the third party cookies used for these purposes, please consult the website of the third party to clarify their practices and related control systems before clicking the link provided on this Site.

HOW ARE COOKIES MANAGED?
You may object to the registration of cookies on your hard drive by configuring your browsers to disable cookies. Here are the modes offered by the major browsers:

After this, however, certain functions of the web pages may not be performed properly. If you wish, you can consult this link http://www.allaboutcookies.org/manage-cookies/index.html for information on the most common browsers.
Caution: Disabling or removing cookies may compromise the proper use of certain function of the Site.

If you decide to delete all cookies downloaded from the Sites previously visited, here is the link to download three useful programs for this purpose:
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
http://www.spybot.info/en/download/index.html
http://www.webroot.com/consumer/products/spysweeper/

IP ADDRESSES

An IP address is a unique number that identifies a computer or other device with Internet access. Typically, a web server automatically collects IP addresses and uses them to administer the Site. IP addresses are usually used in conjunction with cookies in order to "remember" your computer and other devices used to access this Site. This Site uses IP addresses in conjunction with cookies.

Art. 7 of Leg. Decree 196/2003. Rights attributed to the interested party.

  1. The interested party has the right to obtain confirmation of the existence of the personal data concerning him, even if not yet registered, and its communication in intelligible form.
  2. The interested party has the right to obtain information regarding:
    1. the origin of personal data;
    2. the purposes and methods of treatment;
    3. the logic applied in case of treatment with the help of electronic means;
    4. the identity of the owner, managers and the representative appointed pursuant to article 5, paragraph 2;
    5. the persons or categories of persons to whom the personal data may be communicated or who can learn about them in their role as appointed representative in the State territory, managers or agents.
  3. The interested party has the right to obtain:
    1. the updating, rectification or, when interested, integration of the data;
    2. the deletion, anonymization or blocking of data processed unlawfully, including data that need not be kept for the purposes for which the data were collected or subsequently processed;
    3. certification that the operations referred to in letters a) and b) have been notified, also as regards their content, of those to whom the data was communicated or disclosed except where this proves impossible or involves the use of means disproportionate to the right protected.
  4. The interested party has the right to object, in whole or in part:
    1. to the processing of personal data, even if pertinent for collection purposes, for legitimate reasons;
    2. to the processing of personal data for purposes of sending advertising materials or direct sales, or for carrying out market research or commercial communications.

CONTACTS
For any clarification: